Is Counter Gameplan legal advice?

No. Counter Gameplan provides AI-powered analysis and template letters for informational purposes only. For complex situations, consult a licensed attorney in your state.

How fast will I get my Counter Gameplan report?

Most reports are emailed within 30-60 seconds of payment. If yours hasn't arrived in 5 minutes, check your spam folder or contact us.

Are my documents private with Counter Gameplan?

Yes. Files are uploaded securely, used only to generate your report, and not shared with anyone. We never sell or distribute customer data.

What if the Counter Gameplan AI gets it wrong?

AI isn't perfect. Always review your report carefully and consult a professional for high-stakes decisions. We're happy to issue refunds if you're unsatisfied.

Can I get a refund from Counter Gameplan?

If you're not satisfied with your report, just reply to your delivery email within 7 days and we'll refund you, .

Privacy Policy | Counter Gameplan

1. Who We Are

Counter Gameplan (“we,” “us,” or “our”) operates the website countergameplan.com. We provide AI-powered document analysis tools and letter generators for informational purposes only.

For questions about this policy, contact us at: support@countergameplan.com

2. Information We Collect

Information you provide directly:

Email address — collected when you purchase a report, used to deliver your results.
Documents you upload — PDFs or images you submit for analysis (e.g., IRS notices, inspection reports). These are processed to generate your report.
Form responses — information you enter into our tool forms (e.g., lease terms, injury details, state).
Review submissions — name, location, and feedback you voluntarily submit.

Information collected automatically:

Usage data — pages visited, browser type, and general location (via standard web analytics).
Cookies and tracking — we use Google Ads (Google Analytics for Ads) to measure advertising performance. This places cookies on your device. See Section 7 for opt-out options.
Payment data — handled entirely by Stripe. We do not store credit card numbers. We receive confirmation of payment and a transaction ID.

3. How We Use Your Information

To generate and deliver your AI-powered analysis report via email.
To process your payment through Stripe.
To send a single follow-up review request after your report is delivered.
To improve our tools and services.
To measure the effectiveness of our advertising (via Google Ads conversion tracking).
To display anonymized social proof (e.g., “Someone from Ohio just got their report”) using only first name derived from email and general state — no personally identifying information.

We do not: sell your personal information, share your documents with third parties beyond what is necessary to generate your report, or send ongoing marketing emails.

4. Document Handling

Documents you upload are stored temporarily via UploadThing (a secure file hosting service) and used solely to generate your report. Documents are processed by Anthropic’s Claude AI via their API. We do not retain your uploaded documents for longer than necessary to generate your report. We do not use your documents to train AI models.

5. Third-Party Services

Stripe — payment processing. Subject to Stripe’s Privacy Policy.
Anthropic (Claude) — AI report generation. Subject to Anthropic’s Privacy Policy.
Resend — email delivery. Subject to Resend’s Privacy Policy.
Supabase — database storage for orders and reports. Subject to Supabase’s Privacy Policy.
UploadThing — file storage. Subject to UploadThing’s Privacy Policy.
Google Ads — advertising and conversion measurement. Subject to Google’s Privacy Policy.

6. Data Retention

We retain order records (email, tool used, amount paid, report generated) for accounting and customer service purposes. If you would like your data deleted, email us at support@countergameplan.com and we will process your request within 30 days.

7. Cookies & Tracking Opt-Out

We use Google Ads conversion tracking cookies. You can opt out of Google’s advertising cookies at: adssettings.google.com. You can also use the Digital Advertising Alliance opt-out or install the Google Analytics Opt-out Browser Add-on.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the right to: (1) know what personal information we collect and how it is used; (2) request deletion of your personal information; (3) opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact support@countergameplan.com.

9. Children’s Privacy

Counter Gameplan is not directed at children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.

11. Contact Us

For any privacy questions or data requests: support@countergameplan.com